CoSN Annual Conference Policies

By checking this box (on your online registration form), or attending or hosting a function at a CoSN event, you voluntarily agree to abide by:

CoSN Conference Code of Conduct

CoSN is committed to providing a friendly, safe, supportive, and harassment-free environment for all conference attendees and participants, regardless of gender, age, sexual orientation, gender identity, gender expression, disability, physical appearance, body size, race, ethnicity, religion, or other group identity. It is important to remember that a community where people feel uncomfortable or threatened is not a productive one. Accordingly, CoSN prohibits intimidating, threatening, or harassing conduct during its conferences or events. Harassment includes deliberate intimidation, display of inappropriate images or recordings, sustained disruption of talks, and unwelcome physical contact.

This code of conduct applies to all conference attendees, including all members, speakers, media representatives, exhibitors, sponsors, volunteers, and staff. Harassment of participants will not be tolerated in any form, and CoSN expects immediate compliance from anyone asked to stop harassing behavior. Conference attendees and participants should respect common sense rules for public behavior, personal interaction, common courtesy, and respect for private property. If you wouldn’t do it at home or in the office, please do not do it here.

Please report any incidents in which a participant in the meeting is abusive, insulting, intimidating, or acting in an unsafe or illegal manner to CoSN Staff immediately. CoSN Staff will be available during onsite meeting hours at the registration counter or staff office, and will be happy to assist participants with contacting venue security or local law enforcement.

If you need assistance or wish to file a complaint, please contact Mindy Reinitz, Director of Meetings and Conferences, at events@cosn.org or 202-478-2778.

Photo Release

From time to time we use photographs of conference participants in our promotional materials. By virtue of your attendance at the CoSN 2019 Annual Conference, we reserve the right to use your likeness in such materials..

Cancellation Policy:
You may cancel your full registration at any time. If a registrant is unable to attend, CoSN must receive a written request by February 2, 2019 to receive a full refund, less a $100 processing fee. Confirmed registrants who fail to attend and do not cancel by February 2, 2019 will be charged the entire registration fee NO EXCEPTIONS. All refund requests submitted after the deadline must be approved by CoSN and will be considered on a case by case basis. ALL refunds will not be processed until 30 days after the conclusion of the meeting. Substitutions will be accepted if authorized in writing by the original registrant please contact us at (703) 610-0257 or registration@cosn.org.

Registration Payment Policy:
Payment MUST be received within 14 days of submitting your registration. If payment has not been received within 14 days of your registration being processed, you will be asked to provide documentation/proof that payment has been sent or provide advanced credit card payment in order to attend. If you cannot provide proof of payment your registration will be cancelled. NO EXCEPTIONS.


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